Institutional Security

Quality &
Security.

Our Commitment to Excellence.

1. Quality & Security Commitment

Paylenta is committed to providing a secure and high-quality financial ecosystem. Our Quality Management System (QMS) is designed to ensure that we meet all statutory and regulatory requirements while continually improving the performance and security of our Service.

2. Infrastructure Security

Cloud Security

Our infrastructure is hosted on industry-leading cloud providers with high availability and multi-region redundancy.

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256 standards.

Air-Gapped Cold Storage

Critical archived data and cryptographic keys for digital assets are stored in air-gapped systems that are never connected to the public internet.

3. Regulatory Compliance

As a regulated entity, we adhere to the following standards:

Compliance with CBN AML/CFT guidelines.
Full adherence to the Nigeria Data Protection Regulation (NDPR).
Alignment with ISO 9001:2015 Quality Management principles.
Regular independent security audits.

4. User Protection Measures

Multi-Factor Authentication (MFA)

We provide and encourage the use of MFA for all account actions.

Biometric Integration

The Paylenta app utilizes device-level biometrics (FaceID/Fingerprint) for instant, secure authentication.

5. Real-Time Monitoring

Our security team monitors the Paylenta ecosystem 24/7. We utilize automated threat detection to identify and neutralize suspicious activity in real-time.

6. Operational Continuity

We maintain a robust Disaster Recovery (DR) and Business Continuity Plan (BCP) to ensure that our services remain available.

7. Bug Bounty Program

We believe in collaborative security. Paylenta runs a private bug bounty program, working with security researchers.

8. Reporting Security Issues

If you believe you have discovered a security vulnerability, please contact our Security Engineering team immediately at security@paylenta.com.

Built on World-Class Infrastructure

Paylenta utilizes the same security protocols as global tier-1 financial institutions.

PCI-DSSAES-256ISO 9001